American Express expands Digital Receipts with increased purchase details

By Pavithra R

American Express has announced expanding the feature of Digital Receipts to provide Card Members who shop on Amazon increased purchase information about their recent orders with the retailer.

With more people shopping online, Amex rolled out Digital Receipts in February this year, a feature that gives U.S. Card Members access to additional information about their purchases with specific merchants, such as the merchant name and logo, order number, date of order, items purchased, details of cost and merchant description.

By upgrading the solution, Amex is enabling Card Members using the new Digital Receipts for Amazon purchases to see detailed information on their order including the specific items purchased, the order number and even delivery details. The feature is being rolled out through American Express’ partnership with Verifi and its Order Insight solution, which enables businesses and issuers to offer enhanced transaction details to their customers. Card Members who want to view Digital Receipts for their Amazon purchases will be redirected from AmericanExpress.com and the Amex mobile app to view their purchase details within their Amazon account.

“We know our customers value transparency and rely on us to introduce new products and services that make their lives easier. With this in mind, we rolled out Digital Receipts with a select group of Merchants earlier this year and are excited to continue to evolve the product today with Amazon. Digital Receipts is one of the many ways we are evolving to assist with our customers’ changing needs and we are excited to continue building on this progress and expand to more Merchants in the future,” said Ramesh Devaraj, Vice President, Global Merchant Processing and Policy at American Express.

Established in 1850, American Express is a global services company, providing customers with exceptional access to products, insights, and experiences that enrich lives and build business success.