Queensland Country Bank picks VeriPark to power digital banking transformation

By Divya Shah

Queensland Country Bank has partnered with VeriPark and Fiserv to overhaul its core technology stack, deploying an integrated ecosystem of digital banking, CRM, and loan origination platforms to sharpen its focus on member-driven banking.

Shawn Anderson, Chief Transformation Officer of Queensland Country Bank, said, “Our members expect banking to be simple, reliable and personal. By partnering with Fiserv and VeriPark, we are investing in the foundations that will help us deliver better experiences, support our people and continue serving Queensland communities well into the future.”

The broader transformation also includes Fiserv’s Finxact core banking platform and Vision Next card management solution. By bringing these technologies together, Queensland Country Bank is creating a future-ready environment spanning core banking, cards, lending, customer relationship management and digital channels.

David Dervish, Chief Revenue Officer at VeriPark, said, “By connecting digital banking, lending and customer engagement, our platform will help the bank deliver more personalised and seamless journeys while giving its teams a more unified view of every member. We look forward to turning this transformation vision into tangible value for members and employees.”

The programme will help the bank progressively modernise its platforms, reduce technology complexity and create more integrated experiences across member touchpoints, while preserving its community and member-owned focus