Adyen partners with Careem Pay to support remittance services

By Aarav Garg

Adyen has expanded its partnership with Careem Pay to support the growth of Careem Pay’s remittance services in the UAE.

The collaboration builds on a relationship spanning more than eight years and will see Adyen provide payments infrastructure to help scale international money transfers from the UAE to Europe, the Middle East, South Asia and other regions.

“Careem Pay is a strategic growth area for Careem and supporting it is a natural step forward in our partnership,” said Daumantas Grigaravicius, Head of Middle East, Adyen. “As remittances in the UAE continue to shift from physical to digital channels, our single platform helps reduce operational complexity, while delivering smooth, reliable payment experiences that strengthen long-term customer relationships and support Careem Pay’s continued expansion.”

As part of the agreement, Adyen will deliver a unified settlement system and streamlined reporting through a single framework. This is intended to improve operational efficiency and provide greater transparency across transactions. The partnership will also focus on improving payment performance, including higher conversion and authorisation rates, supported by a secure and scalable payments infrastructure.

Careem Pay currently enables international transfers from the UAE to more than 35 countries via the Careem app. The service is offered in partnership with Lulu Exchange, which is licensed by the Central Bank of the UAE.

Mohammad El Saadi, Vice President, Careem Pay, said, “At Careem Pay, our mission is to simplify financial services and provide a fairer, more transparent way for people to manage their money. We recognize that we operate in an incredibly innovative and competitive ecosystem here in the UAE, which pushes us to keep improving every day. By deepening our partnership with Adyen, we’re ensuring our remittance service stays fast and reliable as we expand globally. We know our customers trust us with what matters most – supporting their families, so we’re committed to keeping every transfer easy, affordable, and seamless.”

The companies said the expanded partnership is aimed at supporting the long-term growth and reliability of Careem Pay’s remittance services.