Sandstone Technology and Chetwood Bank win IBSi Digital Banking Award 2025

By Gloria Methri

Sandstone Technology, in collaboration with Chetwood Bank, has secured the IBSi Digital Banking Award 2025 in the Customer and Program Impact category. The recognition highlights the successful rollout and tangible business outcomes of Chetwood’s enhanced digital savings platform, developed in partnership with Sandstone Technology.

Deployed in under seven months, the platform has fully automated the customer onboarding process and significantly improved the user experience. Since the launch, Chetwood Bank has recorded a 39% increase in customers completing the application journey and opening savings accounts, underscoring the platform’s operational efficiency and customer-centric design.

This year’s IBS Intelligence Awards drew over 100 nominations and participation from more than 20 technology vendors across five categories, making the competition especially intense. Chetwood and Sandstone’s joint win underscores how a well-aligned technology partnership can deliver measurable results and transformative outcomes.

“At Sandstone Technology, driving real-world impact for our banking partners is at the heart of everything we do,” said Sandstone Technology’s Chief Customer Officer, Jennifer Harris. “This award is a testament to the incredible collaboration between Sandstone Technology and Chetwood Bank and what an aligned vision can achieve when there is mutual understanding and respect across our teams.”

Nikhil Gokhale, Director—Research & Digital Properties at IBS Intelligence, said, “Congratulations to Chetwood Bank and Sandstone Technology for winning in the Customer & Program Impact category at the 2025 edition of the IBSi Digital Banking Awards. Their efforts in creating meaningful, personalised digital experiences have delivered real value to customers. This recognition is a strong validation of their program’s tangible success and customer-first mindset.”

“We are incredibly proud to have won this award in partnership with Sandstone Technology. From the outset, our teams were united by a shared vision — to deliver something truly impactful for our customers, and quickly. This recognition is not just a celebration of the result, but of the collaboration, agility, and innovation that made it possible”, said Carly Morris, Head of Savings at Chetwood Bank.