Perfios expands into health insurance tech with IHX acquisition

By Gloria Methri

Perfios, a B2B SaaS TechFin company based in India, has announced the acquisition of IHX, a healthcare information exchange platform. The move aims to integrate Perfios’ health data insights with IHX’s extensive industry network, bringing new efficiencies to the health insurance claims landscape.

IHX plays a crucial role in connecting healthcare providers and payers, facilitating digital integration across the healthcare insurance sector. The platform currently processes over 40% of all cashless health insurance claims in India, managing more than 10 million transactions annually and handling claims worth over $1 billion.

With a network comprising 30,000 hospitals across 1,200 locations and partnerships with over 30 payers, IHX offers access to India’s $14 billion health insurance market. It also positions itself as a key gateway to the broader $600 billion healthcare sector.

On announcing the acquisition, Sabyasachi Goswami, CEO, Perfios, said, “The acquisition of IHX is a strategic leap in our mission to transform the healthcare claims landscape. IHX has long served as the backbone of India’s health claims ecosystem. We are excited to welcome the IHX team into the Perfios family.” He added, “By combining IHX’s stronghold in the healthcare ecosystem with Perfios’ deep expertise in data intelligence and analytics, we are poised to drive greater efficiency, reduce claims turnaround time, and elevate the experience for both patients and healthcare providers.”

Mahesh Nagaraj, MD, IHX said, “Joining forces with Perfios marks an exciting new chapter for IHX. The combination of Perfios’ cutting-edge technology stack, advanced decision analytics, and global scale, along with IHX’s deep domain expertise, unique data exchange platform, and trusted network across hospitals and payers, sets the stage for our accelerated growth and expanded impact. This partnership enhances the value we bring to our clients, unlocks new opportunities for our team, and deepens our commitment to innovation, transparency, and excellence in health claims management.”

This acquisition follows Perfios’ recent purchases of Clari5 and CreditNirvana, expanding its capabilities in financial crime management for banks and in collections and debt management solutions.