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Why is AI/ML causing “tech anxiety” to the retail sector?
By Puja Sharma
The study, from global digital transformation consultancy Kin + Carta, defines “tech anxiety” as the feeling senior leaders have as a result of the rapid pace of advancements in technology that are causing concern when it comes to how their business operates. Other anxiety-inducing concerns identified by retail leaders are cyber security (25%) and customer […]
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