Why has Net Sentiment improved across major UAE banks?
By Puja Sharma
Service complaints due to slow turnaround time and staff competency drove down operational performance for most banks Banks in the UAE have improved their customer satisfaction rankings, according to a study by KPMG and DataEQ, based on nearly 100 000 public tweets retrieved from 1 January to 31 December 2022. The UAE Banking Sentiment Index, […]
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