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Why customers prefer online banks: the experts’ views

By Gaia Lamperti

August 18, 2021

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According to the Competition and Markets Authority report released earlier this week, traditional high street banks have been left behind by their online competitors for customer service standards during the pandemic. Among the top providers preferred in the UK figured digital banks  Monzo, First Direct and Starling Bank, the competition regulator’s report found. This is […]

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