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Trust in neobanks is lacking, Plum customer analysis shows

By Sunniva Kolostyak

December 09, 2020


An analysis of FinTech app Plum’s customer base reveals that traditional banks are still being preferred over neobanks, with 91 per cent of users opting for incumbents. According to Plum, 91 per cent of its customers are still opting for traditional banks over neobanks like Monzo, Revolut and Starling, with even tech-savvy customers preferring traditional […]

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