FinTech Lab
Analyst Briefings
Get in touch
Advertise with Us
Back
The need for UK banks to address financial fraud complaints adequately
By Gaia Lamperti
In the UK, the main reason customers are leaving their bank is the mishandling of complaints, recent research revealed. Released earlier this month, the 2021 Global Regulator Report by global software company Nuix found out that banks are failing to address complaints adequately, leading to a loss of customers. Research showed that a quarter (25%) of UK […]
This article can only be read by subscribers. Subscribe to IBSi Premium or Sign in
Get access to IBSi Premium
IBSi Daily News Analysis + monthly IBSi FinTech Journal
Daily insightful Financial Technology news analysis
Weekly snapshots of industry deals, events & insights
Weekly global FinTech use cases
Chart of the Week curated by IBSi’s Research Team
Monthly issues of the iconic IBSi FinTech Journal
Exclusive invitation to a flagship IBSi on-ground event of your choice
£19.99/monthly - Subscribe Now!
