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IBM’s AI to propel Regions Bank’s customer service

By Megha Bhattacharya

April 26, 2019

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US-based Regions Bank has selected IBM’s AI technology in a bid to improve its customer service and assist bankers. Regions Bank will be utilizing IBM Watson to assist both customers and employees. The bank’s Banker Assist will leverage Watson Assistant to offer guidance for bankers and helps resolve customer service needs. “At Regions we are […]

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