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CIBC launches AI virtual assistant using IBM hybrid cloud

By Sunniva Kolostyak

December 10, 2020

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The Canadian Imperial Bank of Commerce (CIBC) has launched an AI-powered Virtual Assistant, powered by IBM Watson, to help clients complete banking transactions and provide digital guidance. The conversational AI tool is the first of its kind among major Canadian banks and has been introduced to address the increasing use of digital banking in the […]

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