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Capita to digitise Royal London’s identity verification processes

By Sunniva Kolostyak

November 05, 2020

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Digital service provider Capita has secured a £2.3 million contract with mutual insurance group Royal London to deliver an integrated customer identity verification solution for fraud management. With the three-year contract, Capita’s Pay360 will deliver its Optimize Verify solution to enable fraud and risk management teams to make more accurate automated decisions on customer acceptance. […]

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