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Burgan Bank launches electronic virtual assistant – Banki

By Edil Corneille

June 15, 2020


Kuwait City-based Burgan Bank launched BANKI, a voice-enabled artificial intelligence-powered banking chatbot. The solution uses AI and Natural Language Processing (NLP), to better understand customer inquiries and enable relevant and contextual responses from innumerable sources accordingly. Masoud Hayat, Burgan Bank Vice-Chairman and Group CEO enunciated, “Burgan Bank adopts modern and pioneering services and technologies in line […]

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