Western Union partners with Bank Rakyat for Indonesia expansion

By Leandra Monteiro

Western Union, a global cross-border, cross-currency money movement and payments system, and Bank Rakyat Indonesia (BRI), a state-owned bank in Indonesia, have come together to enable customers in Indonesia to receive international money transfers through BRI’s expansive over 8,000 branch network nationwide.

Customers can receive money at 4,000 BRI locations now, with full access to over 8,000 BRI locations expected in the coming months. Global senders can send money using Western Union’s digital services in 75 countries, plus territories, or it’s retail Agent network worldwide. Outbound money transfer services from Indonesia, with BRI, are expected to be rolled out later this year.

“We are excited to collaborate with BRI and look forward to working together to provide customers with Western Union services,” said K. Premmananth, Head of Network, Singapore, Indonesia, and North Asia, Western Union. “Our global network’s expansive scale and scope across more than 200 countries and territories demonstrates our expertise at navigating the cross-border money transfer complexities and transforming that into a seamless experience for customers receiving money from their family and loves ones worldwide. We look forward to a successful collaboration with BRI.”

“This strategic collaboration supports Western Union’s strategy to forge new partnerships across multiple sectors, cultivating relationships and facilitating a money transfer superhighway, reaching urban, remote and rural geographies together,” he said.

“In an age when speed and reliability mean everything, we are excited to announce our collaboration with Western Union providing customers with convenient money transfer services,” said Listiarini Dewajanti, Senior Executive Vice President (SEVP) Treasury & Global Services, BRI. “Our vision is to provide the people of Indonesia with excellent financial services. As the world globalizes, it takes deep financial services expertise to expand access and create new choices and opportunities for customers, and we are glad to be able to do that with Western Union.”

Listiarini Dewajanti added, “BRI more than 9 thousand outlets reaching the archipelago in Indonesia. It means we have the largest bank network spread around the country. We are constantly looking for new ways to give customers value and are very pleased about this collaboration with Western Union.”