UT Federal Credit Union partners with Lumin Digital for enhanced digital banking services

By Edlyn Cardoza

Lumin Digital announced that Tennessee-based UT Federal Credit Union (UTFCU) has signed a multi-year agreement for Lumin Digital’s cloud-based online and mobile digital banking platform. Lumin will support UTFCU’s more than $460 million in assets and 26,000 plus members when the platform is launched in May 2023. Chartered in 1969, UTFCU is a member-owned financial cooperative based out of Knoxville, Tennessee.

“Our operating principals are to provide the highest quality service to our members, and we can now provide the highest quality digital banking tools through Lumin Digital’s platform,” said Debbie H. Jones, CPA, President and CEO of UT Federal Credit Union. “We aim to ensure a lifelong financial relationship with each member, and the experience Lumin will provide will only fortify those relationships.”

A cloud-native digital banking platform, Lumin Digital will provide UTFCU members with an integrated, customised experience that matches larger financial institutions’ offerings. Focusing on service, user experience, safety, and security through sophisticated automation, the digital banking platform helps credit unions and financial institutions drive better user engagement through personalised recommendations. These include everything from spending insights and financial advice to fraud alerts and help with savings goals. Lumin also enables credit unions to provide users with real-time updates and new features that add value and simplify everyday banking.

“UTFCU has a strong history of providing their members with exceptional financial services, and Lumin Digital’s platform will help take those experiences to new heights,” said Jeff Chambers, founder and CEO of Lumin Digital. “We’re excited to partner with UTFCU and provide their members with a modern and engaging digital banking experience.”

Recently, IBS Intelligence reported that Lumin Digital announced that Arizona-based American Southwest Credit Union (ASCU) had signed a multi-year agreement for Lumin Digital’s cloud-based online and mobile digital banking platform. Lumin will support ASCU’s 30,000 members and more than $360 million in assets when the platform is launched in April 2023.