Trade Bank of Iraq launches online banking and mobile app

By Leandra Monteiro

The Trade Bank of Iraq (TBI) has launched its online banking system and mobile app as part of its efforts to help meet customers’ needs and provide improved banking experiences.

Available in English and Arabic, the online banking system and mobile app will offer safe and secure banking convenience, allowing customers to conduct their banking transactions more easily.

The launch comes at the back of a successful soft launch in April by TBI. Developed by Finastra, a financial technology organisation, the launch of the online system and mobile app comes at a vital time in response to the COVID-19 pandemic where people will be able to minimise the number of physical visits to TBI branches as well as save significant time.

Among the key features is the international money transfer option, Iraqi banks that will enable TBI customers to transfer funds to any bank around the world. As well as having access to their accounts and finding out their daily and monthly withdrawal limits, customers can also check the balance of each account, view their transaction history for up to one year and check their bank statements.

The mobile app, which is available to download from the Apple App Store and Google Play, also enables customers to see the nearest TBI ATMs and branches.

Dr Salem Jawad Chalabi, Chairman of the TBI and Chairman of the Board of Directors said, “Today is a historic day for the Trade Bank of Iraq as we introduce our online banking system and mobile app for the first time. With more people using smartphones and computers and having access to the internet, the online banking system and mobile app will help take banking experiences to the next level.”

“Safe and secure, they have both been created to make the everyday lives easier for our customers, giving them the opportunity to bank the way that suits them best. At the same time, it also provides more flexibility and convenience, allowing our customers to manage their accounts and money from anywhere at any time with just a few clicks of a button. This is a significant chapter in our history and one that will greatly enhance the customer experience as well as help propel TBI’s growth in Iraq and around the world.”