Temenos taps Prove to revolutionise digital identity and onboarding

By Vriti Gothi

Temenos has integrated Prove Pre-Fill®, a cutting-edge digital identity solution from Prove, into the Temenos Journey Manager. Now available on the Temenos Exchange, this collaboration empowers financial institutions worldwide to accelerate customer onboarding, strengthen fraud prevention, and deliver seamless, secure digital experiences.

Through this strategic partnership, Temenos clients can now access Prove Pre-Fill® directly from the Temenos Exchange ecosystem, enabling instant pre-population of application forms with verified identity data. The solution eliminates the need for manual data entry, such as date of birth or national ID, and verifies identity in real time using device and phone intelligence. Banks using Prove Pre-Fill® have reported onboarding speed improvements of up to 79%, a 35% reduction in application abandonment, and fraud losses reduced by as much as 75%.

“Temenos is dedicated to empowering financial institutions to accelerate innovation and deliver outstanding customer experiences,” said Rodrigo Silva, President – Americas, Temenos. “We are proud to welcome Prove to Temenos Exchange. Our platform and ecosystem approach ensures that complementary solutions like Prove Pre-Fill can be rapidly deployed, enabling institutions in the U.S. and globally to drive digital transformation and deliver greater value to their customers.”

Temenos Exchange serves as a dynamic hub for innovation, offering financial institutions a curated marketplace of FinTech solutions ready for seamless deployment within the Temenos Banking Platform. The addition of Prove Pre-Fill® strengthens the Exchange’s mission to enable banks to adopt advanced digital identity verification capabilities quickly and securely.

“Digital onboarding shouldn’t be the reason a good customer walks away,” said Scott Bonnell, Chief Revenue Officer at Prove. “Our collaboration with Temenos brings together two leaders in digital banking to eliminate unnecessary friction and deliver the gold standard in secure, seamless account opening. With Prove Pre-Fill, banks can dramatically improve conversion rates while meeting the highest standards of security and compliance.”

Powered by Prove’s patented digital identity technology, the solution verifies and authenticates users through private, passive, and persistent signals, minimising friction while maximising trust. Already relied upon by 19 of the top 20 U.S. banks, this integration brings enterprise-grade identity verification within reach of Temenos customers worldwide.