Taiwan’s SinoPac selects Temenos for seamless digital banking

By Leandra Monteiro

Temenos announces that SinoPac, one of Taiwan’s largest banks, has selected Temenos to advance its digital banking capabilities. Temenos digital banking solution on Temenos open platform for composable banking will enable SinoPac to differentiate in a crowded banking market with seamless and personalized digital banking experiences, helping it attract new customers and grow wallet-share.

SinoPac is already one of the most successful banks in Taiwan for digital account acquisition. Its DAWHO account is the first to combine savings, credit cards, wealth management, mortgages, foreign exchange and securities investment within one app.

Temenos digital banking solutions will enable the Bank to continue to enhance the digital customer experience while bringing innovation to the market faster and at a lower cost. SinoPac will implement the enterprise suite of Temenos digital banking functionality, covering the entire customer lifecycle from customer onboarding, account opening and servicing.

SinoPac completed an overhaul of its core banking system with Temenos in 2012. Implementing Temenos digital banking on top delivers a complete end-to-end retail banking solution, combining a flexible product engine and front and middle office transactional capabilities.

Robert Tsai, CIO, Bank SinoPac, said, “We chose Temenos to turbo-charge our digital banking initiatives. Customers are showing an increased preference for digital interaction. With our core and digital banking services working seamlessly together on a single platform we can foster innovation and deliver digital experiences to meet our customers’ evolving needs and expectations, faster and at a lower cost.”

Craig Bennett, Managing Director – Asia Pacific, Temenos, said, “Temenos has a long-standing relationship with SinoPac and so we are delighted the bank has chosen our digital banking solution to further its digital ambitions. SinoPac has achieved tremendous success with its digital offerings and with Temenos it can take that innovation to the next level. Temenos has built a trusted reputation with leading banks in Taiwan and this new win with SinoPac shows our continued leadership and momentum in the market.”