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Sysnet updates its data security solution

By Robin Amlot

September 16, 2020

  • Ireland
  • Sysnet Global Solutions

Sysnet Global Solutions, a provider of cyber security and compliance solutions, has updated its Proactive Data Security (PDS) solution. PDS 2.0 comes with a host of new features including a mobile application and additional security tools. As Sysnet offers these services via its payment processor and bank partners, the firm has also introduced new ambitious customer KPIs.

The ‘Sysnet Protect’ mobile application is the latest addition to Sysnet’s suite of cybersecurity and compliance solutions. The company also provides a managed security service that proactively engages smaller businesses, helping them to complete their PCI compliance requirements and install and run security tools that help to protect their business. The new mobile application will now allow merchants to keep track of compliance when, and wherever they choose.

Providing on the go snapshots of their current PCI compliance status directly from its dashboard, Sysnet’s mobile app informs merchants of any deadlines and areas where falling out of compliance is a risk.

Alerts and notifications are sent through the app by managed service teams as reminders of key deadlines and non-compliance issues. Plus, editable policy templates and educational content regarding compliance can be accessed through the application.

Sysnet is also further bolstering its suite of security tools provided to merchants. Accompanying its enterprise-grade endpoint protection and security scans already offered, Sysnet is expanding protection beyond the device by adding the facility to run website security scans. The advanced scan is accompanied by a support call from one of its security team to assist the business owner to understand the results of the scan, as well as offering anti-malware protection to sites found to be vulnerable. This is in conjunction with more advanced protections being added to its existing software package, such as Dark Web Monitoring and Keyboard Encryption.

Additionally, Sysnet has introduced a range of advanced KPIs for its processor and bank partners. The new KPIs introduce ambitious minimum merchant validation rates, improved attrition rates, improved customer satisfaction rates, and minimum levels of security tool deployment and usage rates. With these changes, processors and bank partners can have the confidence that targets will be met, making it easier for them to predict the positive financial impact their compliance and security programmes will have on their business.

Gabriel Moynagh, CEO of Sysnet, said: “Building on the success of Proactive Data Security over the last 3 years, PDS 2.0 takes the product to the next level with marked improvements in business protection, customer experience and client commitments. Through a combination of continuous engagement with our clients and market research we understand the issues that matter for businesses when it comes to data security and compliance – we know what businesses struggle with and we know where they are most likely to be breached. With PDS 2.0 we can continue to deliver a high performing, modern data security and compliance solution to our clients’ customers, and they can hold us to that with numbers that really mean something.”

Going forward, Sysnet said it will continue to enhance the solution with more features and security tools for greater protection, especially for small merchants. In addition, it plans to expand its commitments even further with KPIs on risk levels, solution usage, and providing more granular statistics for the programme.

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