Suresh Viswanathan joins Nationwide as Chief Operating Officer

By Gloria Methri

British mutual financial institution Nationwide has announced Suresh Viswanathan as its Chief Operating Officer. Viswanathan has extensive experience in delivering data-led technology and digital transformation with a focus on improving customer experience.

According to Nationwide, Viswanathan has a track record in strengthening operational resilience and throughout his career, has developed a sophisticated understanding of core banking systems and digital technology. Over the past decade, he has been the COO at Barclays UK and more recently at TSB.

Debbie Crosbie, Nationwide Building Society’s Chief Executive, said, “I am delighted to be working with Suresh on the next chapter in the Society’s digital ambitions. His passion to do the right thing for members and colleagues, coupled with his wide-ranging expertise and industry connections, will prove invaluable as we improve our digital capability.”

Suresh Viswanathan, Nationwide’s Chief Operating Officer, said, “Nationwide occupies a unique position in UK financial services and I am excited to be part of the Society as we continue to invest in our branches and develop simple, accessible, and innovative digital services, guided by the needs of our members.”

Nationwide building society claims to be one of UK’s top savings providers and providers of mortgages. It offers current accounts, credit cards, ISAs, and personal loans to its nearly 15 million customers. Users can manage their finances in a branch, via the mobile app, on the telephone, internet, or post

The Society has around 17,000 employees, with its head office located in Swindon and administration centres based in Northampton, Bournemouth, and Dunfermline. The Society also has several call centres across the UK.