Stan selects Stripe to boost subscription payments and billing in Australia

By Gloria Mathias

Stripe, a financial infrastructure platform for businesses, has announced a partnership to power online payments and subscription billing for Stan, Australia’s local streaming service.

With the partnership, Stan is using Stripe to complement its initiatives to increase its subscriber base further by increasing authorization rates and reducing involuntary churn.

The company, launched in 2015, is known for providing Australians with unlimited access to thousands of hours of entertainment, including first-run exclusive shows, original productions, movies, kids programming, and sports, all ad-free.

“We are continuing to build outstanding user experiences that our customers value,” said John Hogan, Chief Technology Officer at Stan. “Stripe’s strong expertise in financial infrastructure development helps by providing easy, intuitive, and secure payment and billing processes for our customers.”

Video-on-demand streaming is a significant business in Australia, where around 90% of consumers have a streaming subscription, and the number of subscriptions per person continues to increase.

Adapting to these changing consumer habits, Stan has worked with Stripe to integrate Stripe Billing to accelerate its time to market with customized subscriptions. By combining Stripe Billing with Adaptive Acceptance, Network Tokens, and Card Account Updater, Stan has already increased its payment success rate by 1%. Stan projects it will save hundreds of thousands of dollars annually through Stripe’s least-cost routing and has observed improved recovery rates since implementing Smart Retries.

“Anyone who’s ever watched a Stan original series knows they provide world-leading entertainment, and Stan brings the same passion to powering its payments experience. We’re thrilled to partner with Stan to offer more payment flexibility to its customers and scale its streaming business in a cost-efficient manner,” said Karl Durrance, Managing Director of Australia and New Zealand at Stripe.