Simple2Trade powers the adoption of digital client onboarding for Orient Futures Singapore

By Edil Corneille

Simple2Trade announced today the deployment of its Digital Front-Office Platform for the purpose of digital client onboarding, by Orient Futures Singapore, a Singapore-based Financial Institution licensed by the Monetary Authority of Singapore (MAS).

Aeby Samuel, CEO, Simple2Trade enthused, “We are very pleased that Orient Futures Singapore chose Simple2Trade as a trusted partner in their digital transformation journey. Our Digital Front-Office Platform has become the digital hub of Orient’s client engagement process, delivering superior and consistent client experience across their entire client life cycle management.”

Simple2Trade is a Singapore-based global FinTech firm that provides enterprise digital products for Capital markets players like multi-asset brokerage firms, global remittance providers, and wealth managers. Its Digital Front Office is an enterprise customer engagement platform that simplifies and unifies the management of all client interactions and operations, thereby ensuring a modern, intuitive, and faster user experience whilst guaranteeing the security, transparency, and compliance.

Marcus Goi, CEO, Orient Futures International enunciated, “This is an important milestone for Orient Futures Singapore in providing our clients with a seamless, accurate and automated digital user experience for client onboarding and client services. As part of our vision to be the ‘Broker of the Future’, we are continually endeavoring to streamline operational processes and accentuate value-added and personalized client experience.”

Low Teck Ngee, COO of Orient Futures Singapore, who is spearheading this initiative, said, “My team and I are delighted by the quality and speed of the Simple2Trade team. Thanks to their commitment and support, Orient Futures Singapore now has a unique and highly automated digital onboarding platform for both our individuals and corporate/institutional clients globally, and an insightful Customer Relationship Management system. These solutions would enable us to deliver customer service efficiently with a holistic and frictionless approach, which are paramount edges in refining client experience.”

Orient Futures International (Singapore) is the wholly-owned international subsidiary of Shanghai Orient Futures which is owned by Orient Securities. Collectively, the group offers a one-stop global brokerage solution to clients seeking international access to global markets and the Chinese markets. Orient Futures Singapore carries a suite of capital market products that include exchange-traded derivatives, OTC derivatives, and leveraged foreign exchange.