Shawbrook chooses nCino to automate SME loan origination

By Gloria Methri

Shawbrook, a specialist bank based in the UK, has chosen nCino to automate its loan origination processes and expand its portfolio management capabilities.

By investing in nCino’s out-of-the-box solution, Shawbrook gains a flexible and agile platform that will allow it to react quickly to market demands. The bank can consolidate multiple processes into an end-to-end experience that reduces data inconsistency risks, provides greater flexibility as the organization matures its IT infrastructure, and improves time to value for clients.

In addition, Shawbrook will implement nCino’s Automated Spreading Solution, which is powered by nIQ, nCino’s tool for artificial intelligence, machine learning and analytics. The Automated Spreading Solution reduces the time it takes to spread financials and will enable portfolio growth by empowering Shawbrook with automated insights to improve the speed and quality of credit decisions.

“Our ‘best of both’ strategy combines our deep human expertise with best-in-class technology,” said Russ Thornton, Chief Technology Officer, Shawbrook. “The partnership with nCino and the implementation of their platform will drive a much better experience for our SME customers as well as, and really importantly, our colleague experience through process automation and intuitive user interfaces, giving them easy access to the data they need to service customers.”

Neil Rudge, Chief Banking Officer, Commercial, said, “Over the past few years, we have significantly expanded the number of markets we operate in, as well as the size and value of our client portfolios. Implementing the nCino software will enable us to further enhance our exceptional client franchise with a modern, robust, and sustainable origination and servicing platform.”

“Shawbrook has a reputation for challenging traditional banking models and methods and is providing innovative services to an underserved market,” said Charlie McIver, Managing Director of EMEA at nCino. We are excited to be Shawbrook’s chosen technology partner as they continue to transform their services to meet the evolving needs of their clients and establish themselves as leaders in this space.”