Sacombank selects Temenos Infinity to elevate digital banking

By Gloria Methri

Sacombank, one of the largest banks in Vietnam, has selected Temenos Infinity to elevate its digital banking services and deliver a seamless experience to retail and business customers.

Temenos Infinity is a true omnichannel, multi-experience platform-based product that enables a comprehensive 360-degree customer view, helping Sacombank to acquire, service, retain and cross-sell to customers, on multiple channels and devices using native features.

Offering pre-composable banking services – built on microservices and accessible via APIs – the platform enables Sacombank to develop innovative products quickly that bring benefits to consumers and businesses.

Additionally, Temenos’ open and composable platform will help Sacombank connect with e-commerce providers, social networks, and other online services to accelerate a cashless ecosystem, a priority for the Government of Vietnam.

Bui Van Dung (Mr.), Deputy CEO, Sacombank said, “The omnichannel platform project is an unavoidable step to make a breakthrough in the digital business of Sacombank. Sacombank believes that Temenos has the best reputation, capacity, and technology in omnichannel, along with a consultant team experienced in implementing similar projects at the leading banks, and financial institutions in the area and worldwide, hence, it can support Sacombank in implementing its digital business strategy to comprehensively innovate in quality.”

Craig Bennett, Managing Director – APAC, Temenos, said, “Vietnam is a strategic market for Temenos. More than 20 Vietnamese banks run on our core banking technology, and we see growing adoption and interest in our Temenos Infinity digital banking platform. As one of the biggest banks in Vietnam and the Southeast Asia region, we are hugely proud to extend our relationship with Sacombank. Adding Temenos Infinity to the bank’s technology stack will propel the bank forward, opening new opportunities and delivering outstanding customer experiences.”