Remitter partners with Alchemy to improve collections performance

By Pavithra R

Remitter USA, an AI-powered digital communications platform used to improve payment recovery has announced a new partnership with Alchemy Technologies, a FinTech infrastructure development company that powers global FinTechs, banks and financial services. 

Under the collaboration, both the companies will work together to streamline and automate recovery efforts for creditors in the financial services industry by removing the friction & communication gaps associated with the recovery process. Consumers will receive a highly personalized, actionable text messages and emails to facilitate quick collection of missed or late payments. 

“At Alchemy, we are in the business of providing world-class lending operating systems. Our collaboration with Remitter will help us continue to deliver the most versatile and innovative debt recovery options for our clients who look to us for clever new ways to streamline processes and enhance experiences,” explains Timothy Li, CEO of Alchemy.

Deployed in multiple global markets, Remitter delivers mobile communications and recovery experience that intelligently adapts to consumers. SMS and emails are sent at the optimal time, channel preference and conversational tone. Its mobile-first technology has significantly increased the success rate of collections, shorten time-to-payment, reduce costs in a collection environment and improve the overall consumer experience. Its data-driven AI helps to predict and react in real-time to each individual customer’s communication preferences and payment needs.

“Alchemy and Remitter share a common vision and goals, so it was a natural fit to collaborate. Our clients will benefit from our combined lending software and AI-enabled payment recovery platform so that solutions can be quickly tested and deployed for immediate benefit. We are looking forward to seeing where this exciting new partnership with Alchemy will take us and how we can together keep innovating collection experiences and performance,” said Simon Scalzo, Remitter’s Founder.

Founded in 2018, Utah based Alchemy is an end-to-end cloud-based SaaS solution provider for banks, speciality financing companies, Point of Sale financing, and FinTech startups. Its end-to-end infrastructure offering includes end-user experience, merchant experience, decision engine, loan origination system, loan management system, payment gateways, and secondary market access.