Razorpay POS launches ‘Q-Zap,’ a retail payments solution

By Gloria Mathias

Razorpay POS, Razorpay’s offline payments arm, has announced the launch of Q-Zap, an intelligent payment solution for retailers designed to facilitate faster checkouts and zero queues.

With the help of Q-Zap, Razorpay POS aims to redefine the in-store customer experience by reducing billing time by 40% and helping retailers save up to 20% in annual operating costs.

Using self-checkout kiosks or handheld POS devices integrated with the Q-Zap solution, customers can complete their payments from anywhere within the store, eliminating the need to wait in long lines. Q-Zap also offers seamless Ready Plug-and-Play integrations with over 120 billing partners, accelerating solution implementation within 4 days as compared to the industry standard of 4 weeks.

This integration with billing software streamlines tasks such as billing, payment collection, and the reconciliation of goods sold against payments received, making the process highly efficient. This user-friendly and all-in-one solution enhances the customer experience significantly. Q-Zap seamlessly integrates Razorpay POS hardware and software, supporting all payment methods, including UPI, credit cards, and debit cards, across all major networks, such as Visa and Mastercard, for faster checkout.

Rahul Kothari, Chief Operating Officer of Razorpay, said, “At Razorpay, we are committed to empowering businesses with tools that ensure seamless payment experiences. Q-Zap, our queue-busting solution, aims to not only eliminate tedious checkout lines for customers but also to free up in-store staff’s time so they can be available to customers and provide them assistance, which could include answering questions or facilitating customer checkout. Razorpay prides itself on innovation, constantly developing agile solutions to address key pain points in the entire money movement journey of not just online businesses, but offline too.”

Razorpay began extending its payment offerings for the offline world with the acquisition of Ezetap (now Razorpay POS) in August 2022 and evolved into an omnichannel payment platform for online and offline businesses. With these new offerings, Razorpay POS is enhancing the in-store payment experience by providing various touchpoints and continually reinventing the wheel of payment solutions.