Protean eGov appoints Ranbheer Dhariwal to lead digital pension initiatives

By Vriti Gothi

Protean eGov Technologies Ltd., a provider of digital governance and public infrastructure solutions, has appointed Mr. Ranbheer Singh Dhariwal as Group Head – Social Security & Welfare.

In his new leadership role, Mr. Dhariwal will assume charge as Head of the Central Recordkeeping Agency (CRA) under the Social Security & Welfare vertical, also serving as Principal Officer under the regulatory framework of the Pension Fund Regulatory and Development Authority (PFRDA).

The appointment marks a strategic move in Protean’s journey to deepen its impact on India’s evolving pension ecosystem. Mr. Dhariwal will be instrumental in shaping the company’s roadmap for the National Pension System (NPS), Atal Pension Yojana (APY), and Unorganised Pension Schemes (UPS).

His responsibilities will span the full spectrum of strategic growth, product development, regulatory compliance, and operational excellence, as Protean accelerates its vision of building a digitally enabled, inclusive, and financially secure future for all citizens.

With more than 25 years of experience across pension fund management, insurance, and BPO services, Mr. Dhariwal brings a deep understanding of institutional fund operations and customer-centric solutioning. Prior to joining Protean, he served as CEO of Max Life Pension Fund, where he played a key role in driving retirement product innovation and operational resilience.

Mr. Suresh Sethi, Managing Director and Chief Executive Officer of Protean eGov Technologies, said, “We are thrilled to have Ranbheer join our leadership team at such a pivotal moment. His proven expertise in pension fund operations and strategic execution makes him uniquely qualified to lead this critical vertical. At Protean, we are committed to enabling a pensioned society, and Ranbheer’s role will be vital in extending digital pension access, enhancing user experience, and promoting financial security at a national scale.”

Speaking on his new role, Mr. Dhariwal said, “Retirement planning is central to building financial resilience, and I am honoured to join Protean eGov, an organisation with a long-standing legacy of digital innovation and public impact. I look forward to strengthening and expanding inclusive, technology-driven pension solutions that serve the needs of millions, especially in India’s underserved communities.”

Protean currently holds a 98% market share in the CRA segment for NPS, APY, and UPS, positioning it as a foundational player in India’s pension infrastructure. As the nation seeks to expand pension penetration, currently estimated at just around 3% of GDP, the potential for digital innovation and scalable impact is immense.

The company aims to deepen engagement through seamless digital experiences, enhance operational transparency, and collaborate with ecosystem partners to extend pension coverage across the socio-economic spectrum. With Mr. Dhariwal’s appointment, Protean reaffirms its commitment to building a future-ready, inclusive financial infrastructure that empowers every Indian to retire with dignity.