Prosperity Bank chooses AKUVO to optimise collections processes

By Gloria Methri

AKUVO, a technology organisation specialising in collections and credit risk management, has announced that Prosperity Bank, with $40 billion in total assets, has chosen AKUVO’s platform to streamline its collections processes.

“We are excited to partner with Prosperity Bank, a growth-focused institution that shares our commitment to innovation and customer service,” said Steve Castagna, AKUVO Chief Revenue Officer. “As the financial industry continues to face rising delinquencies, we are eager to help Prosperity Bank efficiently scale and adapt.”

Known for its community-focused approach, Prosperity Bank currently operates 285 locations in Texas and Oklahoma from its Houston, Texas, headquarters. Implementing AKUVO’s platform will support the bank by improving collection efficiencies, protecting assets, and streamlining processes.

“The AKUVO Platform’s scalability ensures that as we grow, our loan collection operations can seamlessly adapt to increased volumes without sacrificing quality,” observed Todd Young, Senior Vice President & Consumer Collection Manager at Prosperity Bank. “This solution empowers our employees with tools to enhance borrower communication and work more efficiently. We are excited to see the long-term impact this will have on our collections process.”

AKUVO is a provider of cloud-native collections software solutions that elevate how banks, credit unions, and fintechs collect and manage their portfolios via its products. Whether it is through its stand-alone virtual collector or its next-generation collections platform, AKUVO provides the technology and data necessary to increase collections efficiency, offer a digital consumer experience, reduce staff costs, anticipate delinquencies, and provide insight into future credit decisions.