PayPoint boosts PayByLink solution for financially vulnerable customers

By Megha Bhattacharya

UK-based PayPoint today announced that it will be enhancing its digital solution PayByLink in a bid to offer greater support for the financially vulnerable users. PayByLink allows companies to send customised payment reminders by email or SMS, enabling quick payments. The new development in PayByLink Recurring Payments will now enable customers to decide whether to make a single, one-off payment or set up a recurring payment.

Danny Vant, Client Services Director of PayPoint commented, “Payment flexibility has never been more important than it is today, with the financial uncertainty many are facing. Our latest digital payment solution is a valuable tool to help companies deliver vital support for their customers in such challenging times.”

According to PayPoint, the advanced PayByLink allows for integrations with the client’s system for sending automated SMS customer reminders, enhances customer engagement and offers user-friendly payment optionality. It also enhances cash flow management and is fully PCI compliant.

Danny Vant concluded, “PayPoint is dedicated to providing solutions that genuinely empower people to manage their finances and reduce arrears. Our solutions aim to increase customer confidence in the businesses they use, and in how their personal and financial details are managed. At PayPoint we are constantly enhancing our range of digital offerings to bring solutions that benefit businesses and consumer alike, helping them to work together to manage payments and arrears effectively and efficiently.”

Recently, West of England housing association Curo selected PayPoint’s MultiPay platform to deliver integrated payment solutions to match customer expectations. With MultiPay, customers can select a convenient payment option for them, whether that is via a dedicated smartphone app or payment website, Direct Debit, over the phone, by cash or card over the counter in a local shop or via a link sent to their phone as an SMS reminder.

MultiPay is an integrated solution offering a full suite of digital payments. It enables transactions online and through smartphone apps and text messages, as well as over the counter, over the phone and via interactive voice response (IVR) systems. It also supports a full range of Direct Debit options, including scheduling collections.