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PayIt announces partnership with the City of Toronto

By Pavithra R

July 05, 2021

  • Canada
  • Payit
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PayIt announces partnership with the City of TorontoPayIt Digital Government, the leading SaaS provider of digital government services and payments, has announced their official partnership with the City of Toronto.

The collaboration marks a monumental step forward for PayIt, the City of Toronto and the residents of Toronto. PayIt is looking forward to being part of the landscape of Toronto, simplifying the government experience for Torontians and helping to support the growth of the local tech economy.

“This is a step forward in modernizing our government and improving the customer experience for the residents we serve in a number of ways. Residents, businesses and visitors to Toronto want a simple, consistent and connected interaction with the City and this new service offering will help us deliver just that,” said Toronto Mayor John Tory.

PayIt and the City of Toronto will deliver a digital experience and payments platform that allows residents, businesses and visitors to interact with the City in a more modern and convenient way. Through the alliance, the City to consolidate a number of essential government services into one easy-to-use and easy-to-access web and mobile application, including paying property taxes, utility bills and parking violations. Permits, licenses and court fines will also be available for payment in phase two of the project’s implementation.

“This city is already home to some immense tech talent and we are excited to contribute to this ever-growing pool. It is our plan to use our presence in Toronto as a means to create more highly-skilled tech jobs in the city and to support the continued development of Toronto’s tech talent footprint,” said PayIt Founder and CEO John Thomson.

“Governments are recognizing the need for technology partners across all of North America. Being able to work with the City of Toronto, who already has a track record of innovation and forward-thinking leadership, was the perfect fit for us. We can’t wait to get started,” added Thomson.

With the public sector continuing to build partnerships with private sector technology companies, PayIt expects continued growth and expansion throughout the United States and Canada.

From the City’s official release, “The agreement with PayIt will be for a period of three years, plus options for two one-year extensions at the discretion of the City’s Chief Technology Officer. The City has calculated a return on investment of $11 million over the five-year term of the contract… The digital payment options will provide an improved customer experience to businesses and residents. For example, a typical Toronto family must currently access more than 10 separate channels and portals to manage over 20 residential services and payments throughout the year. Over time, the agreement with PayIt will facilitate the merger of those multiple channels and portals into an integrated digital experience.”

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