back Back

Onfido brings identity verification service for Salesforce

By Delisha Fernandes

May 04, 2023

  • Atlas AI
  • Authentication
  • Financial Services Cloud
Share

SalesforceOnfido, a provider of automated digital identity verification and authentication announced that its Real Identity Platform services are available for Salesforce Financial Services Cloud customers.

Financial Services Cloud customers now have access to a suite of Onfido’s services, including Onfido’s library of global identity verification tools, Studio, its identity orchestration product, and Atlas AI, Onfido’s anti-bias artificial intelligence software.

Salesforce customers have only been able to use Onfido’s app in the Salesforce AppExchange to reduce customer friction in the onboarding process. Nottingham Building Society, a UK-based credit union, has been able to modernise their services to better serve customers through the implementation of Onfido.

“We are 164 years old and still very paper based,” said Scott Devereaux, Head of Innovation, The Nottingham. “Onfido lets us take away paper and form filling by bringing in facial recognition and doc verification which really speeds up the onboarding process and helps build trust with our customers.”

Through the new pre-built Financial Service Cloud integration, creating an Onfido onboarding process is easier than ever. By switching the Onfido app on in their dashboard, Financial Services Cloud customers can easily add ID and biometric checks to their onboarding processes.

“Financial Services Cloud is a must-have solution for financial institutions looking to deliver quality service experiences while also creating more efficiencies across internal teams,” said Eran Agrios, SVP & GM of Financial Services, Salesforce. “With Onfido’s integration available for Financial Services Cloud customers, organisations now have the technology in one platform to easily make verifying customer identities more secure.”

“We are thrilled to be integrating Onfido’s identity verification services for Salesforce Financial Services Cloud customers,” said Nate Skinner, Onfido CMO. “This collaboration further pushes Onfido’s ability to lower customer acquisition costs with a streamlined integration that continues to put security and protection first.”

Previous Article

May 04, 2023

Alviere selects Hawk AI to fight money laundering

Read More
Next Article

May 04, 2023

Tarabut Gateway raises $32m, aims to boost Open Banking in KSA

Read More






IBSi Daily News Analysis

Merchants, payments, UAE

July 15, 2024

Atlas AI

Global wealth growth rebounds with major shifts expected by 2030, research reveals

Read More

IBSi FinTech Journal

  • Most trusted FinTech journal since 1991
  • Digital monthly issue
  • 60+ pages of research, analysis, interviews, opinions, and rankings
  • Global coverage
Subscribe Now

Other Related News

Today

Duck Creek Technologies delivers HDFC ERGO’s new core InsurTech solutions

Read More

July 12, 2024

SaaScada & Partes sign embedded finance partnership in Switzerland

Read More

July 12, 2024

Finastra completes new SIC instant payments readiness project

Read More

Related Reports

Sales League Table Report 2024
Know More
Global Digital Banking Vendor & Landscape Report Q2 2024
Know More
Wealth Management & Private Banking Systems Report Q2 2024
Know More
IBSi Spectrum Report: Supply Chain Finance Platforms Q4 2023
Know More
Treasury & Capital Markets Systems Report Q1 2024
Know More

IBSi Sales League Table

The industry acknowledged barometer of global banking technology vendor performance!
Get your copy now!
close-link
Get your copy now! IBSi Sales League Table 2024