One Inc., LIDP partner to streamline life insurance payments

By Vriti Gothi

One Inc. has partnered with LIDP to integrate its PremiumPay® solution into LIDP’s Titanium platform, enabling streamlined inbound payments for life and annuity carriers.

LIDP, a provider of policy and contract administration solutions for life and annuity carriers, has helped insurers modernise legacy systems with Titanium, its configurable administration platform supporting thousands of products out of the box. By embedding PremiumPay® from One Inc., a specialist in digital payment solutions for the insurance sector, LIDP extends its focus on enabling end-to-end digital transformation across the policy lifecycle, from product setup and underwriting to billing and payments.

One Inc’s PremiumPay® solution enables carriers to streamline inbound premium collections through a unified, secure payment experience. Policyholders gain the freedom to pay premiums through consumer channels, including Apple Pay, Google Pay, PayPal, Venmo, alongside traditional options such as checks, major credit and debit cards, and ACH transfers. This enhanced flexibility helps carriers meet evolving customer expectations for convenience, transparency, and digital-first engagement.

Kimberly Duke, Chief Marketing Officer and Senior Vice President of Growth at LIDP, said, “As the life insurance industry continues to evolve, modern payment experiences are no longer optional. they’re expected. Partnering with One Inc and adopting PremiumPay® reinforces our dedication to helping carriers deliver a best-in-class, customer-centric experience. Together, we’re addressing the unique challenges of the life insurance market while future-proofing operations for sustainable growth.”

Ian Drysdale, Chief Executive Officer of One Inc., said, “Our collaboration with LIDP is built on a shared vision to transform how insurers connect with policyholders in a digital-first world. By integrating our secure, innovative payment technology with LIDP’s modern policy administration platform, we’re helping carriers reduce friction, improve operational efficiency, and strengthen policyholder trust and loyalty. This is a significant step toward reshaping the future of life insurance payments.”

The integration of PremiumPay® positions LIDP’s carrier clients to respond rapidly to shifting market dynamics, regulatory expectations, and customer demands, all while delivering an elevated, frictionless payment experience that aligns with today’s digital lifestyles.