NCR Corporation is selected by TruMark for digital banking services

By Joy Dumasia

NCR Corporation, a global enterprise technology provider, announced that $2.7-billion asset TruMark Financial Credit Union has selected NCR to provide a seamless, consistent digital banking experience to its retail and business members.

The credit union recognized that a strong digital banking partner was critical to its overall digital transformation strategy. With NCR Digital Banking, TruMark Financial will offer an intuitive experience for consumers and businesses alike. Plus, the credit union will be delivering advanced financial wellness tools through the platform, a core focus for the institution.

TruMark Financial even involved its members in the decision-making process. Two member focus groups were allowed to review demos of the vendor finalists’ digital banking platforms, with NCR’s experience and functionality receiving top feedback.

Richard F. Stipa, CEO of TruMark Financial Credit Union, said: “We initially partnered with NCR to enable member self-directed banking through our ATM channel. By also offering their modern digital banking platform, we’ll be able to tie members’ experiences together across all channels. We were impressed with NCR’s high ratings in the App Store and their dedication to future innovation. Our number one priority is the member experience, so these factors were very important in our decision.”

Douglas Brown, President, Digital Banking, NCR Corporation, said: “TruMark Financial does an excellent job of prioritizing member service, which is evidenced by their unique and member-centric partner selection process. By investing in our software and services, the credit union will be able to simplify digital banking for both consumers and businesses. We look forward to supporting their digital transformation.”

Recently, IBS Intelligence reported that NCR Corporation, a global enterprise technology provider for the financial industry, has announced entering into a definitive agreement to acquire LibertyX, a leading cryptocurrency software provider. The financial terms of the transaction were not disclosed. The transaction is expected to close later this year, subject to customary closing conditions, including obtaining certain regulatory licensing consents and approvals.