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NBK launches new services in Kuwait on NBK mobile banking app

By Leandra Monteiro

January 24, 2022

  • Digital Transformation
  • Internet Banking
  • Kuwait

NBKNational Bank of Kuwait (NBK) to enrich the banking experience of its customers by providing them services to meet their needs and enable them to make all their transactions in a quick and easy way. The bank has added a new bundle of revamped and new services to NBK Mobile Banking App.

The newly released services include the ability to add a beneficiary, transfer money and more using QR Code through NBK Mobile Banking App, as well as adding Widgets to easily view account balance, credit card balance, as well as activation of all card types.

National Bank of Kuwait is the first bank in Kuwait to allow adding beneficiaries and transferring money to them in KD using QR code via its Mobile Banking App, thus saving the time and effort of adding NBK beneficiaries and making transfers.

The service is only available for NBK Mobile Banking users who can create the QR Code and save it in their photo gallery for convenient future use, or sharing via any app on their mobile.

For the first time in Kuwait, the Bank provides new Widgets for viewing the account balance, credit card balance, NBK Rewards Points and locate the nearest National Bank of Kuwait Branch.

Card Activation is another new service added to NBK Mobile Banking App enabling customers to activate all cards using the app, as customers are required to activate their cards after receiving them. This includes all card types (Debit, credit and prepaid cards).

Commenting on the newly released services, Hala Al Shoaibi, Head of Digital Service Quality Management, National Bank of Kuwait said, “We are making consistent upgrades to NBK Mobile Banking App to meet our customers’ needs, and allow them to make their transactions quickly and easily, anytime, anywhere.”

“By launching the new services, we mainly aim to help our customers better control their spending and access all the services of NBK Mobile Banking App with utmost speed and convenience, she pointed out.”

“The new services and enhancements launched for the first time in Kuwait, come in line with our strategy to offer our customers a leading digital experience through NBK Mobile Banking App,” she added.

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