NBK and Ooredoo ink an MoU to provide digital services

By Edil Corneille

National Bank of Kuwait (NBK), a provider of digital banking services in Kuwait and the region, and Ooredoo Telecom – Kuwait, a telecom company, signed a memorandum of understanding to develop digital services, products and solutions that contribute to enriching customer experience in both institutions.

The signing of the MoU comes as part of the strategic partnership and well-established relationships between NBK and Ooredoo, and their keenness to provide digital services and solutions that contribute to meeting the needs of all customers to get an exceptional experience from institutions in both the financial services and telecommunications sectors.

Salah Al-Fulaij, CEO of National Bank of Kuwait – Kuwait, said: “We are pleased to sign a cooperation agreement with an institution of Ooredoo’s stature, as part of our endeavors to create partnerships with the leading brands with a view to meeting the needs of all our customers, and enriching their banking experience.”

“We are keen to accelerate the implementation of digital transformation roadmap in line with our strategy started years ago, which contributed to our success in providing the most advanced digital services and payment solutions to our customers,” Al-Fulaij added.

Al-Fulaij affirmed that NBK is committed to upgrading its digital channels, basically NBK Mobile Banking App and NBK Online Banking.

Abdulaziz Al-Babtain, CEO of Ooredoo Kuwait said: “Given its leading position, especially in the IT sector, Ooredoo Kuwait seeks to establish effective partnerships with renowned institutions that contribute to the development and progress of Kuwait. This partnership stems from the Company’s effective role, most notably by providing the unique 5G technologies. This also helps improve the quality of customers’ digital experience by providing more innovative products and services that redefine both the digital telecommunications technology and the banking sectors in the country.”

Al-Babtain added: “We have the pleasure to conclude this agreement between the two leading institutions, each in its sector, and we pride in such high-value partnerships, which will yield the introduction of new financial and technological services that meet the needs of all segments of society, especially considering NBK’s leading position as a provider of world-class financial services, leading banking expertise, and digital culture that keeps pace with the era of advanced technology.”

While this partnership offers opportunities to empower businesses in the country, in line with Kuwait’s Development Plan (New Kuwait 2035), both NBK and Ooredoo – Kuwait, seek to enhance their digital capabilities in supporting the business environment and providing solutions for financial technology platforms, promoting digital transformation process in the telecommunications sector, achieving the new Kuwait 2035 development vision, and creating direct job opportunities in the business environment.