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Mastercard True Name feature expands globally, supporting transgender & non-binary communities

By Pavithra R

June 10, 2021


Mastercard True Name feature expands globally, supporting transgender & non-binary communities Mastercard has announced the expansion of its True Name card feature across the globe as Global Payments, a leading provider of payment technology and software solutions, implements the feature for its TSYS issuer customers.

True Name from Mastercard has been designed to enable people to display their preferred name on their card. As the firm seeks to achieve ubiquity for True-Name across all card offerings, the collaboration with Global Payments ensures deeper market penetration.

“We are excited to partner with Mastercard’s initiative of fostering a more inclusive and diverse community by providing our issuers and their cardholders the opportunity to participate in the True Name program. We have a longstanding record of providing innovative solutions that put people at the center of payments,” said Gaylon Jowers, Senior Executive Vice President, Global Payments and President, TSYS Issuer Solutions.

Additionally, Mastercard partners across Europe and North America will enable cardholders to leverage their chosen name on their card offerings. New deployments in the North American region include BM Technologies and community institution Republic Bank & Trust Company who join BMO Harris and Citi in enabling True Name for their cardholders.

The card feature is also expanding into the European market with the feature being made available via challenger bank bunq in 30 markets across Europe. Additionally, challenger bank Monzo becomes the first U.K. based issuer to partner with Mastercard on the True Name initiative, having enabled its customers to leverage their preferred name on their Monzo card and in the Monzo app since 2016.

True Name has no incremental compliance requirements above typical credit or debit card programs, making implementation with Mastercard simple. Accessibility and enablement are also vitally important to the LGBTQIA+ community.

“Inclusion is the foundation of what we stand for as a company, which is why we continue to call on the industry to join this effort and enable cardholders to leverage their chosen name because everyone deserves financial products that reflect their true identity,” said Cheryl Guerin, EVP of Marketing and Communications in North America for Mastercard.

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