Mastercard and Citizens Financial Group announce payments partnership

By Edlyn Cardoza

Mastercard and Citizens announced an expanded partnership, making Mastercard the exclusive payments network across Citizens’ credit, debit, and commercial portfolios and services provider in the U.S. With shared values and vision, Citizens and Mastercard are united in the goal to provide access, inclusion and innovation to the communities they serve.

“Mastercard is thrilled to enhance our partnership with Citizens to become their exclusive payments provider across all product portfolios,” said Linda Kirkpatrick, President of North America at Mastercard. “We are proud to work with a brand that champions financial empowerment, and we look forward to bringing new products, services and capabilities to complement the strong value proposition Citizens provides to consumers and businesses.”

Citizens Financial Group, Inc. is one of the nation’s oldest and largest financial institutions, with $226.7 billion in assets as of December 31, 2022. Headquartered in Providence, Rhode Island, Citizens offers a broad range of retail and commercial banking products and services to individuals, small businesses, middle-market companies, large corporations and institutions.

“Citizens’ recent growth has been fueled by our development of new and innovative customer-centric capabilities,” said Brendan Coughlin, Head of Consumer Banking at Citizens. “Customer expectations around payments are rapidly increasing, and our expanded partnership with Mastercard enables us to accelerate our market position and provide customers with industry-leading solutions and experiences.”

Citizens help its customers reach their potential by listening to them and understanding their needs to offer tailored advice, ideas and solutions. In Consumer Banking, Citizens provides an integrated experience that includes mobile and online banking, a full-service customer contact center and the convenience of approximately 3,400 ATMs and more than 1,100 branches in 14 states and the District of Columbia.

Consumer Banking products and services include a full range of banking, lending, savings, wealth management and small business offerings. In Commercial Banking, Citizens offers a broad complement of financial products and solutions, including lending and leasing, deposit and treasury management services, foreign exchange, interest rate and commodity risk management solutions, as well as loan syndication, corporate finance, merger and acquisition, and debt and equity capital markets capabilities.