Mashreq & Al Etihad Payments partner on Jaywan card acceptance

By Gloria Methri

Mashreq has further expanded payment options for its customers across the UAE by accepting Jaywan cards on all its NEOPAY terminals.

Jaywan is a secure, locally operated payment scheme comparable to global networks but tailored specifically for the UAE market. It is owned and managed by Al Etihad Payments (AEP), a subsidiary of the Central Bank of the UAE (CBUAE). This collaboration will enable customers to use Jaywan cards at all Mashreq NEOPAY-enabled merchants nationwide, providing more accessible and cost-effective payment solutions.

Vibhor Mundhada, CEO of NEOPAY at Mashreq, said, “Our collaboration with Al Etihad Payments to launch the acceptance of Jaywan cards on our NEOPAY terminals is a significant achievement. This partnership will expand our payment network, offering seamless transactions that will further empower customers within the payment space. With NEOPAY, we remain dedicated to driving innovation in the payment industry, and to shaping the future of payments within the UAE.”

Jan Pilbauer, CEO of Al Etihad Payments, said, “Our collaboration with key acquiring partners like NEOPAY marks a critical step in the rollout of Jaywan, ensuring that cardholders have immediate and seamless access to payment solutions across the UAE. By prioritising broad acceptance, we ensure that when the first Jaywan card is issued, it works seamlessly at merchant terminals, ATMs, and other channels—building trust and empowering both residents and businesses.”

Al Etihad Payments’ Jaywan card is designed to enhance financial inclusion, reduce transaction costs, and promote the growth of eCommerce and digital payments across the UAE. The card supports the UAE’s strategic goal of transitioning to a digital economy by offering residents a reliable and secure method to pay for goods and services at all points of sale devices including the Mashreq NEOPAY terminals. Customers can obtain a Jaywan card from their bank or financial institution.