Mahalo Banking & RiverLand Federal Credit Union partner to accelerate digital innovation

By Delisha Fernandes

Mahalo Banking, a CUSO that provides online and mobile banking solutions for credit unions, announced the launch of its platform with New Orleans-based RiverLand Federal Credit Union.

The Mahalo platform enables the credit union to enhance its digital experience by providing greater security, added self-service options and more modernised functionality. Some of the new features being implemented by RiverLand include card controls, P2P payments, and credit score views.

By adding these features, the credit union can offer its members greater independence within their digital banking experience, leading to more meaningful interactions between the staff and members when direct assistance is necessary.

George Lunsford, President and CEO Riverland, said, “It was important to offer our members greater financial autonomy and include features where they could better engage with the platform. When selecting Mahalo, we knew they would prioritise delivering platform updates to support the important initiatives to our membership base. Mahalo provides new features promptly and smoothly, allowing us to streamline our digital transformation process and meet member expectations.”

Mahalo Banking offers a digital banking platform that delivers intuitive, inclusive features that meet the needs of all members. The platform was recently enhanced to incorporate Thoughtful Banking, an online banking solution to integrate comprehensive neurodiverse functionality fully. Mahalo’s platform also provides a secure architecture, deep integrations into credit union cores and streamlined third-party integrations.

“Picking up the pace of innovation is a challenge for many credit unions today, and selecting the right digital banking partner is pivotal to this process,” said Denny Howell, co-founder and COO of Mahalo. “Regular platform updates are vital to our credit union customers’ ongoing digital transformation, so our team routinely delivers the features they need to remain innovative and member-first. Working with RiverLand offers our team yet another opportunity to strengthen a credit union’s competitive edge in a constantly evolving digital landscape.”