Latvia’s Citadele Bank selects nCino for boosting corporate lending service

By Megha Bhattacharya

Cloud banking and digital transformation solutions provider nCino has announced that Latvia-based Citadele Bank has adopted its Bank Operating System for modernising its corporate lending business in the Baltics. nCino stated that the Latvian bank will leverage its platform for improving the processing of corporate loans. Citadele is expected to quickly navigate corporate and SME clients’ loan journeys and replace manual, repetitive employee tasks resulting in more meaningful interactions with clients.

Vladislavs Mironovs, Chief Strategy Officer, Member of the Management Board at Citadele Bank, said, “Citadele is a bank with one of the best customer services in the Baltics, and our goal is to provide the best possible solutions for our clients, allowing them to pursue their business interests. We are pleased to be working with nCino, a leading global technology solution provider for financial institutions.”

“The nCino platform will provide us with the valuable next step in our Corporate and SME banking transformation as we look to further execute on our digital strategy in the Baltics. We’ve been excited by the work nCino does with major banks in the UK and across the globe and we strongly believe this partnership will result in an outstanding client experience across the markets we serve.”

According to nCino, its platform will enable the Bank to expand its loan origination processes to other products and services. The company will also help Citadele realise additional benefits including reduced costs, improved auditing, reporting and compliance, and the ability to view the lending process at all stages.

Julien Sarat, Area VP Sales at nCino, added, “Citadele has a history of innovation and we’re pleased that we can support them continue their mission of setting new industry standards in the region. As the bank grows its presence in the Baltics, nCino’s flexibility and scalability can help give Citadele a valuable competitive advantage for the long term. We are very proud to be working together.”