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Kotak automates partner payments with Act21 Software’s Hyperform

By Leandra Monteiro

July 20, 2021

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Kotak, payments, Hyperform, Act21 Software, digitalKotak Mahindra Bank (Kotak) today announced that it has automated its partner payments process, powered by Act21 Software’s Hyperform – an end-to-end payout solution. Hyperform is a next-generation payment automation solution for the banking and financial services industry (BFSI). By integrating with the bank’s existing technology ecosystem, Hyperform enables Kotak to effectively manage and monitor payouts – increasing efficiency, enhancing data accuracy and making timely payments.

The Hyperform solution has a single intuitive user interface screen for stakeholders who can view the payout data patterns, adjust as required and generate payout reports. The process-driven configurable workflow will ensure timely approval and processing of payments by automatically navigating approval stages and sending reminders to various approvers.

Puneet Kapoor, President – Products, Alternate Channels and Customer Experience Delivery, Kotak Mahindra Bank Ltd. said, “Our core ethos is to give a delightful experience to all our stakeholders. By implementing the Hyperform solution, Kotak is now in a position to significantly enhance its vendor payments process efficiently, accurately and in a quicker turnaround time to its various stakeholders. This, in turn, further strengthens stakeholder relationships and business outcomes.”

Pankaj Gupta, Founder and CEO, Act21 Software said, “We are delighted to partner Kotak in automating their payouts process. Hyperform is a tailor-made solution for the BFSI domain and we have introduced smart functionalities like providing real-time visibility on partner payouts, trend analysis and anomaly detection. It is bound to reduce Kotak’s operational costs and at the same time deliver an enriching experience to their stakeholders. Our sole focus is on how we can solve the challenges faced by the banking industry & provide an edge to our customers using digitally transformative technologies.”

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