Khedmah launches its new ‘Khedmah Pay’ platform

By Leandra Monteiro

Oman Investment and Finance Company’s Khedmah announced the launch of its new platform ‘Khedmah Pay’.

Aimed at facilitating customer services with digital solutions for e-payments, the platform allows customers at shops to make instant and secure payments using QR codes linked to the Khedmah app. In addition, business owners can develop their own collection processes through the platform.

The launch of this service aims to assist sellers, traders, and owners of small and medium-sized enterprises in providing an advanced and easy-to-use platform for collecting sales amounts from customers through the Khedmah app, which is presently used by more than 800,000 subscribers. This service also provides the feature of receiving and tracking collection operations easily.

Said bin Ahmed Safrar, CEO of Oman Investment and Finance Company ‘Khedmah’ said, “As one of the Sultanate’s top collection companies for more than 40 years, Khedmah is keen on developing its customer services by implementing the best digital solutions that keep up with people’s changing needs and lifestyles. We anticipate that the ‘Khedmah Pay’ platform will persuade storeowners and other business owners to switch to more practical, cost-efficient, and secure solutions, which will benefit them in the long-term, particularly with the rising demand from customers for quick and simple payment options.”

“Khedmah” aims, through its “Khedmah Pay” platform, to empower merchants and businesses to achieve the best results from digital payments and overcome traditional challenges they face when it comes to conducting transactions and maintaining payment records. This service includes a range of benefits for business owners who have multiple sales outlets, such as the ability to make instant payments and compliance with government regulatory regulations.

With the contactless payment feature, the service ensures safe and convenient payments through scanning the QR code and activating the transfer process. Additionally, it guarantees appropriate fees for digital collection operations and allows for transaction recording and tracking, contributing to improving the overall customer experience.