Jeanne D’Arc Credit Union selects Fiserv to bolster its growth strategy

By Pavithra R

Fiserv, leading global provider of payments and financial services technology solutions has announced that Massachusetts based Jeanne D’Arc Credit Union is furthering its growth-oriented strategy with new technology that will facilitate a stronger connection with members while streamlining operations.

At the core of the CU’s new technology strategy is DNA from Fiserv. Jeanne D’Arc will leverage the platform’s holistic view of member relationships, open architecture and APIs to build offerings for its members. 

“We feel we are well-positioned for new member growth – a critical business objective for us. Our relationship with Fiserv provides us with technology and expertise to modernize and grow, and the relational database of DNA will help us predict the needs of our members so we can introduce products and services to them in a thoughtful way,” said Mark S. Cochran, president and chief executive officer at Jeanne D’Arc Credit Union.

DNA from Fiserv provides a state-of-the-art technology foundation designed around the consumer to help clients attract and retain account holders, reduce expenses, and boost ROI. It is a modern core account processing platform with an open architecture built for collaboration, making it easier and quicker for FIs to integrate other technology solutions, bring products and services online, and add new capabilities using downloadable DNAapps. It also provides a 360-degree view of member relationships that enables financial institutions to deliver personalized service and more relevant member offerings. 

“The team at Jeanne D’Arc Credit Union created a winning strategy for growth that called for future-ready technology. Given all that has transpired in 2020, credit unions nationwide are dialed-in on digital and the member experience, and we look forward to helping Jeanne D’Arc excel in these critical areas,” said Sam Boggs, president and general manager of Open Solutions at Fiserv.

Jeanne D’Arc Credit Union currently serves members in northeast Massachusetts and southeastern New Hampshire. The credit union is known for offering financial programs, products, and services to the underserved.

Established since 1984, Fiserv is a global provider of payment and financial services technology. The FinTech aspires to move money and information in a way that moves the world. The FinTech is a member of the S&P 500 Index and the FORTUNE 500 and is among FORTUNE World’s Most Admired Companies.