Japan’s San ju San Bank adopts nCino to digitise loan operations

By Gloria Methri

San ju San Bank, a regional bank in Yokkaichi City, Japan, has teamed up with nCino to digitise its housing loan operations. This partnership aims to replace manual processes with a seamless, paperless mortgage solution, enhancing efficiency and customer experience.

This will help reduce bank employees’ workloads and create opportunities for more efficient workflows. With the time saved, the bank aims to enhance its internal processes, allowing employees to focus on delivering convenient, customer-centric and relationship-based experiences.

“We are proud to partner with San ju San Bank as it pursues its vision of becoming a leading financial group in Japan by adopting innovative technology,” said Itsuki Nomura, Representative Director and Country Manager at nCino. “We look forward to supporting the bank’s continued success and deepening our presence in Japan.”

nCino helps financial institutions digitise and reengineer business processes to boost efficiencies and create better banking experiences. With over 1,800 customers worldwide – including community banks, credit unions, independent mortgage banks, and the largest financial entities globally – nCino has developed a trusted platform of intelligent solutions.

By integrating artificial intelligence and actionable insights into its platform, nCino is helping financial institutions consolidate legacy systems to enhance strategic decision-making, improve risk management, and elevate customer satisfaction by cohesively bringing together people, AI and data.