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Jack Henry to eliminate screen scraping on its Banno Digital Banking platform

By Delisha Fernandes

May 30, 2023

  • API-based platform
  • Banks
  • Banno Digital Banking Platform

Jack Henry, Farmers and Merchants BankJack Henry announced it continues to replace inbound screen scraping on its Banno Digital Banking Platform with API connections to all five major data exchange platforms, Finicity, Akoya, Plaid, Envestnet | Yodlee, and Intuit.

This gives account holders more control of their financial data and protecting financial institutions from a wide range of fraud and security risks that arise from passwords shared with third parties.

Screen scraping is an automated process that uses bots, web crawlers, and other proprietary tools to log into websites for account holders using their passwords and credentials.

In addition to being a slow and unreliable means of data extraction, screen scraping makes it difficult for financial institutions to distinguish legitimate login attempts from fraudulent ones, leaving systems vulnerable to credential-stuffing attacks and other cyber threats.

“This is an important milestone for the industry, and I fully support modernising the exchange of financial data with Jack Henry’s direct APIs to the five major data exchanges,” said Phil Suckow, vice president of innovation at IncredibleBank.

“Ending screen scraping for the more than 9 million end-users on Jack Henry’s Banno Digital Banking Platform will reset consumer expectations, create a new data security standard, and empower community and regional financial institutions to strengthen and differentiate their service on security and reliability. Leveraging the new API connections to the data exchanges through Jack Henry enables us to remain at the forefront in providing open financial data access to our customers.”

“Screen scraping is an outdated, broken process,” said Ben Metz, chief digital and technology officer at Jack Henry. “Sharing passwords is problematic and prevalent, which is why the CFPB is scrutinising screen scraping and proposing new open banking rules later this year. Changing consumer behaviours and expectations is best done at scale.”

Jack Henry is working with the banks and credit unions on its Banno Digital Banking Platform to make a smooth transition from screen scraping to secure, API-based financial data exchange.

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