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Jack Henry announces plan for new financial crimes platform

By Edlyn Cardoza

August 29, 2022

  • Credit Unions
  • Feedzai
  • Financial Crimes Platform
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Jack Henry, Jack Henry Financial Crimes Defender, Financial Crimes Platform, Financial Institutions, Financial Health, Credit Unions, Feedzai, Risk Management, Fraud Management, USAJack Henry™ recently announced the development of Jack Henry Financial Crimes DefenderTM, the company’s next-generation financial crimes platform. The comprehensive platform, planned to launch in early 2023, will deliver community and regional financial institutions the enhanced capabilities they need, including AI/ML, to gain visibility into fraud across all channels to better protect their institutions’ and account holders’ financial health.

This initiative furthers Jack Henry’s next-generation technology strategy, centred on developing cloud-native solutions that help banks and credit unions innovate faster, respond to business opportunities and challenges, and meet account holder expectations. The Financial Crimes Defender platform’s analytics engine integrates Feedzai, the world’s largest RiskOps platform for financial risk management.

Nuno Sebastião, CEO at Feedzai, said, “Providing more financial institutions with access to our next-generation AI/ML RiskOps engine through Jack Henry’s new fraud platform will elevate the industry’s fight against fraud. Financial institutions of all sizes will be equipped with the modern machine learning and automation tools they need, a singular view of data to minimize false positives and wasted resources, and give users a seamless and consistent experience across all capabilities and services.”

The platform’s intuitive user experience and analysis will support in-depth investigations and risk mitigation strategies, helping bankers make faster and more accurate decisions to prevent fraud. Events will be published within the transaction stream to mitigate fraud before the transaction leaves the institution or posts to the client’s account.

Matt Riley, president of Complementary Solutions at Jack Henry, said, “We’ve been building this new platform over the last 18 plus months, and it’s another way that we are working to solve real and pressing business challenges for community and regional financial institutions. Feedzai shares our dedication to creating an open ecosystem where financial institutions have better access to the technology they need to compete. We are confident about the opportunity to work together and offer community and regional financial institutions the same machine learning and artificial intelligence analytics that safeguard some of the world’s largest banks and merchants.”

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