J.P. Morgan Payments and PopID expand biometric payment solutions

By Gloria Mathias

J.P. Morgan Payments has announced an expanded relationship with PopID to deploy in-store biometric payments to pilot merchants across the United States.

The pay-by-face biometric payment solution allows shoppers to complete transactions more seamlessly, removing the need for customers to pull out their phones or credit cards. Biometric loyalty program check-in and payment provide a swift ordering and checkout experience for merchants and customers alike. PopID research has shown that the platform decreases ordering and check-out times by up to 90 seconds per transaction and can increase ticket size by 4%.

“This is a giant step forward in helping our clients reimagine the entire retail experience for their customers and bringing best-in-class biometrics payment solutions to the market,” said Jean-Marc Thienpont, Managing Director, Omnichannel & Biometric Solutions at J.P. Morgan Payments. “We offer something hard to match: the stability, scale and trust of a world-class bank combined with the technology and agility of FinTech.”

Clients will also benefit from the expanded collaboration between J.P. Morgan Payments and PopID. Whataburger, which already accepts biometric payments through PopID’s solution, plans to extend biometric payments with payment processing powered by J.P. Morgan Payments.

The J.P. Morgan Payments biometric checkout solution is powered by PopID, which uses enhanced facial identification technology to create a secure, reliable and convenient method for customer identification and payment authentication. When a purchase is initiated, the template of the transaction is matched against the template stored in the cloud, which informs the result of the match. As a merchant-agnostic solution, customers can utilize their facial biometrics at any participating pilot merchant once they enrol. The solution is consent-driven, and customers can opt in and out of the program at any time at their discretion.

“We are thrilled to continue working with J.P. Morgan Payments to deliver enhanced biometric check-in and payment solutions to merchants,” said John Miller, CEO at PopID. When biometric technology is available, we’ve seen a remarkable increase in speed and a rise in customer loyalty. Allowing people the freedom to authenticate loyalty and pay how they want while levelling up security is critical to today’s consumer.”