back Back introduces Payment Center

By Edlyn Cardoza

January 23, 2023

  • Automatic Payments
  • Customer Engagement Solutions
  • Insured Portal
Share, Payment Center, Customer Engagement Solutions, Insured Portal, Automatic Payments, Saved Payment Methods, Online Payments,, a provider of cloud-based customer engagement solutions for the insurance industry, announced the availability of a new payment processing feature, Payment Center, which is seamlessly integrated into the company’s Insured Portal.

“The release of Payment Center was on our minds for much of 2022,” said Steve Johnson, Co-Founder and Head of Product for “Kicking off 2023 with this feature launch is only the beginning. Our product roadmap and implementation plans are stacked for this year, and this is just the first of many major ‘feature drops.’ We are excited to continue to expand and improve our unique offerings for current and new customers!”

Payment Center provides a streamlined experience for managing automatic payments and saved payment methods and an all-new workflow for processing payments. This new workflow not only makes it simpler for an insured to make a payment, but it also allows insurers to easily create customisations for handling disclosures, content, and bespoke messaging throughout the process. Payment Center also includes a prominent customer-requested feature that allows insureds to schedule a payment up to 30 days in advance, even if an insurer’s core system does not have that capability.

“We expect Payment Center and the new payment scheduling feature will create a measurable increase in retention, encouraging those who are reticent or unable to enroll in autopay to schedule a single, one-time payment,” said Johnson. “We at have spent countless hours reviewing usage statistics and analyzing trends in order to continually enhance the already feature-rich Insured Portal and Customer Engagement Platform.”

Payment Center and the Insured Portal are part of the Customer Engagement Platform, a 360-degree suite of SaaS solutions that connect and unify consumers, producers, and employees via any channel. The platform can rapidly integrate with any new or existing core administration system to provide a secure, modern way for customers to manage policies and make payments online while also helping insurance organisations avoid expensive rip-and-replace projects.

Previous Article

January 23, 2023

B2B BNPL Playter launches new product, Playter Paid

Read More
Next Article

January 23, 2023

Nova Credit gets regulatory nod to provide credit references in the UK

Read More

IBSi Daily News Analysis


March 05, 2024

Automatic Payments

Regulated firms at risk of financial crime due to lack of daily customer due diligence

Read More

IBSi FinTech Journal

  • Most trusted FinTech journal since 1991
  • Digital monthly issue
  • 60+ pages of research, analysis, interviews, opinions, and rankings
  • Global coverage
Subscribe Now

Other Related News


Unitas Wholesale taps for Open Banking payments

Read More


Huawei Cloud & PayTabs team to boost digital payments in MENA

Read More


Smart Data Foundry teams up with NayaOne to drive innovation

Read More

Related Reports

Sales League Table Report 2023
Know More
Global Digital Banking Vendor & Landscape Report Q4 2023
Know More
Wealth Management & Private Banking Systems Report Q4 2023
Know More
IBSi Spectrum Report: Supply Chain Finance Platforms Q4 2023
Know More
Treasury & Capital Markets Systems Report Q4 2023
Know More

IBSi Sales League Table

The industry acknowledged barometer of global banking technology vendor performance!
Get your copy now!
Get your copy now! IBSi Sales League Table 2023