back Back

India’s mPokket expands operations in tier-2 cities and bridges linguistic gaps

By Gloria Mathias

November 03, 2023

  • Bharat finance
  • Bhopal
  • Digital Lender
Share

 

mPokket, Digital Lender, Teir-2 Ccities, India Fintech, Indian Expansion, mPokket has announced its plans to provide customer service in local languages, including Telugu, Kannada, Hindi, etc. In line with these plans, the digital lender will be expanding its operations to many new cities.

By breaking down language barriers, mPokket is making its financial services more accessible to a broader spectrum of users from diverse linguistic backgrounds.

Committed to driving financial inclusion, mPokket is working towards bringing innovative financial solutions to the deeper Bharat. The company aims to generate employment opportunities for 4,000 individuals across cities like Hyderabad, Bhopal, Mysore, and Vijayawada by the end of this fiscal year. This will not only contribute to local economic development but also help make financial services more accessible by offering job opportunities in these cities.

Gaurav Jalan, CEO and Founder of mPokket, said, “Looking back at our incredible journey, we’ve come a long way in making finances more accessible to the underserved youth of India. The commitment to financial inclusion has been the driving force behind our growth. This strategic expansion aligns with our vision to make financial services as accessible as smartphone technology itself. Our commitment to recruiting talent fluent in regional dialects is not just a growth strategy but a commitment to bridging linguistic gaps in the digital financial landscape.”

The company has recently expanded its footprint in Hyderabad with an office accommodating over 600 individuals and another two offices in Bhopal, providing seating for 1000 customer service professionals.

Aligning with government initiatives like Mission Bhashini, which aims to make knowledge available in major Indian languages, mPokket’s initiative represents a significant step towards democratising financial services.

By addressing language barriers, extending reach, creating job opportunities, and enhancing customer support, mPokket is contributing to the goal of financial inclusion and ensuring that a more extensive and diverse segment of the Indian population can access and benefit from such financial solutions.

Previous Article

November 03, 2023

UnionPay accepts payments at all QR Merchants in Malaysia

Read More
Next Article

November 03, 2023

NOW Money secures new investment and appoints Nicolas Andine as CEO

Read More









IBSi Daily News Analysis

AI, scams, Deepfakes

November 29, 2023

Bharat finance

APAC Deepfake incidents surge as global fraud landscape evolves

Read More

IBSi FinTech Journal

  • Most trusted FinTech journal since 1991
  • Digital monthly issue
  • 60+ pages of research, analysis, interviews, opinions, and rankings
  • Global coverage
Subscribe Now

Other Related News

Today

Webexpenses and Wise Platform partner on multi-currency expense solution

Read More

Today

ACI Worldwide & Mexipay to boost real-time payments in Mexico

Read More

Today

BankDhofar announces expansion to boost banking experience

Read More

Related Reports

Sales League Table Report 2023

£1,500.00 / year

Know More
Global Digital Banking Vendor & Landscape Report Q2 2023

£1,500.00 / year

Know More
Wealth Management & Private Banking Systems Report Q3 2023

£1,500.00 / year

Know More
Next-Gen Debt Collection Systems Growing Importance of Collections Q4 2023

£500.00 / year

Know More
Treasury & Capital Markets Systems Report Q3 2023

£1,500.00 / year

Know More

IBSi Sales League Table

The industry acknowledged barometer of global banking technology vendor performance!
Get your copy now!
close-link
Get your copy now! IBSi Sales League Table 2023